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Business Friendly Accessibility Checklist
Below are some items, in checklist format, to help businesses
improve accessibility.
Click here to download a printable version
(pdf).
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Parking Lots and Sidewalks:
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well lit;
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even surfaces allowing
easy access for strollers, wheelchairs, walkers and
scooters;
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clear of obstacles such as
portable signs, shopping carts, garbage bins,
bicycles, etc;
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barrier-free parking
spaces (2-car width) clearly shown by designated
upright sign on post and pavement painted with blue
wheelchair logo;
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accessible placement of
curb cuts;
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prevention of bumpers
overhanging sidewalks.
In Winter:
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sidewalks, ramps and
parking spaces kept clear of ice and snow;
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all access ways not
blocked by snow banks.
Entrances and Exits:
Must have one of these:
Entrance Mats:
Entrances:
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well lit; even or level
surfaces;
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if stairs present, ramp
with safety stop handrails for ramps and steps (best
on both sides);
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easy opening doors (types
of handles, door weight);
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doors that open and close
at a safe speed;
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signs on glass doors
marked at eye level
Shelves, Racks and Displays:
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secure and will not move
or tip when leaned on;
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placed to allow easy
movement around them;
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within reach, or have
assistance available.
Signage:
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Tables:
Floors and Aisles:
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well lit;
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free from slip and trip
hazards (e.g. water, ice, broken tiles, uneven
surfaces)
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wide enough for
wheelchair, walkers, and scooters;
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free of clutter (e.g.
boxes, produce, protruding displays, merchandise).
Stairs:
(in and out of building)
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continuous railings firmly
attached ____ one side ____both sides ____ ;
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edges shown in contrasting
colour, texture; not slippery;
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no carpet or loose tiles;
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wide tread area with rise
no more than 6 ½” .
Carts and Baskets:
Public Washrooms:
(especially if food is served)
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well lit;
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clear sign showing
accessible washroom
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wheelchair accessible
(including an attendant);
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grab bars, raised toilet
seat, lowered counter height, mirrors, soap/towel
dispensary, etc.
Visual Impairment:
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large print on all signs;
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Braille by handles of
washrooms, elevator
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assistance available when
needed.
Other recommendations:
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seating in entrances and
exits;
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phone available and
accessible;
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price tags facing up on
lower shelves and down on upper shelves;
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provide scooter cart;
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include a family washroom.
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